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Mandatory Provident Fund
An appointee aged between 18 and 65 who is employed for 60 days or more must enrol in the Mandatory Provident Fund (MPF) unless otherwise specified.
01 New Staff
- Do I have to enrol?
- Exemption
- Enrolment Steps
02 Existing Staff
- Manage your MPF
03 Leaving Staff
- Transfer your accrued benefits
04 Events
- Get Ready For eMPF Webinar
05 FAQ and Contact
- FAQ on MPF
- Contact HSBC
- Contact eMPF
🆕 01 New Staff
❔ Do I have to enrol?
To comply with legislative requirement, all appointees aged between 18 and 65 employed for 60 days or more MUST enrol in the HSBC MPF Scheme.
Please complete and submit the online MPF enrolment via the eMPF Platform (eMPF) as soon as possible, and in any case within a week upon notification from eMPF to avoid delays in making MPF contributions.
If you’re re-joining the University after a break of service, must submit a new MPF enrolment, even if you have an existing MPF account with HSBC from previous appointments at the University.
💡 Can I be exempted?
You can be exempted from the MPF Scheme if you hold an employment visa AND meet one of the following criteria:
The validity period of the employment visa granted by the Immigration Department does not exceed 13 months – you will be exempted automatically..
The validity period of the employment visa granted by the Immigration Department is more than or beyond the first 13 months, and you’re a member of a provident, pension, retirement or superannuation scheme established outside Hong Kong – complete the declaration form below and email HRO at mpfhro@hku.hk.
📌 How do I enrol into MPF?
eMPF Platform (“eMPF”)
You should complete your enrollment online through the eMPF Platform developed by Mandatory Provident Fund Schemes Authority (MPFA). The platform centralizes and digitalizes all MPF administrative processes, allowing you to manage your MPF easily online.
🛠️ Required Tools for eMPF Registration
Hong Kong Identity Card (HKID)
An HKID Card is required for creating your eMPF account and complete your HSBC MPF Scheme Enrolment.
✈️Passport Holders:
Please obtain an HKID card as soon as possible and follow the workflow below.
iAM Smart Account
As an extension of your HKID, iAM Smart is a platform developed by the government to authenticate your identity online when you make use of various government and corporate services. To register with eMPF, an iAM Smart Account is needed.
🔁 Workflow for eMPF Enrolment
🪪 If you have an HKID Card:
Step 1
Activate HKU Portal
Activate your account at https://hkuportal.hku.hk/
(Refer to your Letter of Appointment for instructions)
Step 2
Submit Personal & Family Data Form
Submit the online form (e-PFD) by logging into HKU Portal -> My Service -> Personal & Family Data Form (to facilitate an enrolment notification to be sent to you via SMS or email by eMPF).
Step 3
Register eMPF
Register eMPF at https://www.empf.org.hk/ or via the eMPF Mobile App
If you have already registered for the eMPF, go to Step 4.
Step 4
Complete HKU HSBC MPF Scheme Enrolment
HRO will submit your basic personal information on eMPF.
Once you receive a notification email or SMS from eMPF, log on the eMPF to complete enrolment
✈️ If you hold a Passport:
Step 1
Activate HKU Portal
Activate your account at https://hkuportal.hku.hk/
(Refer to your Letter of Appointment for instructions)
Step 2
Submit Personal & Family Data Form
Submit the online form (e-PFD) by logging into HKU Portal -> My Service -> Personal & Family Data Form (to facilitate an enrolment notification to be sent to you via SMS or email by eMPF).
Step 2b
Inform HRO
Present your HKID to your departmental HR colleague who will then send certified copy of your HKID to HRO
Step 3
Register eMPF
Register eMPF at https://www.empf.org.hk/ or via the eMPF Mobile App
If you have already registered for the eMPF, go to Step 4.
Step 4
Complete HKU HSBC MPF Scheme Enrolment
HRO will submit your basic personal information on eMPF.
Once you receive a notification email or SMS from eMPF, log on the eMPF to complete enrolment
✳️ 02 Existing Staff
❔ Do I need to use eMPF?
From now on, eMPF is required for managing all your MPF matters during and beyond your university employment. Once you have activated your eMPF account, you will see your HSBC MPF Scheme records.
Tip: If your HSBC MPF Scheme account is registered with passport, you will have to update your passport to HKID at one of the eMPF Centres before you can make use of eMPF.
To register your eMPF account, please visit the eMPF Website below.
🔎 03 Leaving Staff
❔ How can I transfer/withdraw my accrued MPF benefits?
Upon leaving/retiring from the University, you may submit requests to transfer/withdraw your MPF benefits. Visit the link below and scroll to “Transfer / Withdrawal / Offsetting”.
📅 04 Events
Get Ready for eMPF Webinar
Materials from the eMPF Outreach Team
Materials from HSBC
eMPF Webinar Recordings
🌐 05 FAQ and Contact
FAQ
HSBC Contact
HSBC MPF member hotline:
+852 3128 0128
eMPF Contact
Hotline No.: 183 2622
Hong Kong Island
Unit 601B, 6/F, Dah Sing Financial Centre, No. 248 Queen’s Road East, Wanchai, Hong Kong (Wan Chai Station Exit A3)
Kowloon
Suites 1204-6, 12/F, Chinachem Golden Plaza, No. 77 Mody Road, Tsim Sha Tsui East, Kowloon (Tsim Sha Tsui Station Exit P2)
New Territories
Suite 1802A, 18/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, New Territories (Tsuen Wan West Station Exit D, next to Nina Hotel Tsuen Wan West, entrance at Nina Mall 1 Office Tower)
Opening Hours
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
Closed on Sunday and Public holidays
* Information listed herein is for reference only. In case of discrepancies, official sources shall prevail.